Career Opportunities in the US Healthcare Industry

Anyone with a bachelor’s or master’s degree in Accounts, Economics or Finance, 2-3 years prior experience in MIS (preferably in a healthcare BPO/KPO) can apply

What the role entails

• Collaborate with the operations team to consolidate data and create reports
• Assist in building efficient dashboards by providing data and offering insights
• Report on operational metrics, conduct data and business analysis
• Present comprehensive summaries to management 
• Create and maintain operational scorecards to track and report KPIs regularly
• Assist with volume forecast and capacity planning
• Support and maintain existing management information systems (MIS)
• Develop MIS documentation
• Develop an MIS system for customer management and internal communication

Anyone with 13 – 18 years of medical coding experience in coding practice along with 3-5 years of supervisory experience in managing teams can apply

What the role entails

• Manage senior group leaders/group leaders/assistant managers to keep track of the availability of coding executives on a real-time basis to ensure SLA is met
• Assess the impact of the requests and the requirements of the client in terms of time, effort and resource cost to make appropriate decisions
• Mentor and train associates along with planning capacity effectively to ensure operational excellence and high performance
• Understand client requirements and implement required action to address them

Anyone with a bachelor’s or master’s degree in computer science, statistics, mathematics, machine learning, physics, business, or similar degree with a quantitative emphasis can apply. They must also have at least three years of experience in data analysis in a digitally advanced industry focusing on strategic initiatives, marketing and/or operations

What the role entails

• Extract, manipulate, analyze & interpret data from various corporate data sources. Develop advanced analytic solutions and suggest action based on key observations, findings and insights
• Generate comprehensive and intuitive advanced analytics outputs
• Present impact, insights, outcomes & recommendations to key business partners and stakeholders
• Support the management of BI projects, ensuring timely and high-quality deliverables with value adding recommendations, clearly articulated key findings and observations
• Support, mentor and train HelioNext India employees

Anyone with at least three years of experience with Microsoft Power Automate and client implementation can apply. Candidates with certification will be preferred

What the role entails

• Lead the software development and implementation of RPA projects
• Review and contribute to requirements, testing and user manual documentation
• Identify technical risks and dependencies pertaining to RPA development and deployments and suggest mitigation tactics
• Create code modularization plans to build solutions and integrate modularized code
• Review codes and assist developers in overcoming technical roadblocks
• Participate in all aspects of team delivery, including requirements gathering and grooming, development and testing, continuous integration and delivery, service transition and support documentation creation
• Create and maintain continuous deployment pipelines

Anyone with a bachelor’s or a PG Diploma equivalent or above qualification in any stream with 2-4 years of experience of working in US healthcare industry can apply

What the role entails

• Manage a team of 15-20 AR callers
• Downloading daily report, structuring and assigning tasks to team
• Updating concerned manager with details of team’s performance regularly
• Coordinating with clients
• Monitor and evaluate team performances and share feedback with the management team
• Create team training opportunities
• Analyze program/account performance regularly and suggest corrective actions
• Identify gaps and co-ordinate with project managers to assist